Maintaining business continuity means identifying and resolving device issues before they become real problems. HP Active Care provides a combination of remote technical support, predictive device health analytics, proactive ticketing and remediation services, and Next Business Day Onsite Response to help your employees stay up and running—in the office and on the go.
*Only HP-authorized Partners are able to sell HP Active Care. More information can be located on the HP Partner Portal. If HP-authorized, please view the HP Active Care section within the Services & Solutions > PC Services category. If not HP-authorized, please click on “Become an HP Partner”, if interested, off the HP Partner Portal home page.
HP Inc. CEO Enrique Lores talks about why the channel remains a top priority for HP, why he wants partners to sell more from HP’s wider portfolio of products and services and why he’s optimistic about HP’s future with partners. ‘Different from other companies, we have stayed the course. Since I joined the company more than 30 years ago, we have been a channel company. We haven’t moved from that,’ he tells CRN.
A new level of capabilities is coming to the 3-D printer industry, thanks to a fresh batch of products that includes a system that can create high-quality wood parts with ‘intricate, complex’ designs from sawdust and another that can create tiny modules with ‘impossible’ geometries.
Glenn Williams will join a company with ambitious DEI (diversity, equity, and inclusion) goals, taking over from Lesley Slaton Brown who earlier this year left to take over DEI initiatives for the National Basketball Association.
In an extensive interview with CRN, HP Inc.’s services leader Dave Shull details how the upcoming Workforce Central toolbox will ‘make it easy’ for partners to seize a ‘significant growth opportunity’ in services for PCs, printers and other devices around the hybrid employee experience. ‘We can do something that a pure software company can’t do because we actually have the telemetry in the devices,’ he says.
CRN Executive Editor Jennifer Follett says that as solution providers have become more sophisticated entities, they require more innovative relationships with their vendor and distribution partners.