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About HP Active Care
Maintaining business continuity means identifying and resolving device issues before they become real problems. HP Active Care provides a combination of remote technical support, predictive device health analytics, proactive ticketing and remediation services, and Next Business Day Onsite Response to help your employees stay up and running—in the office and on the go.
*Only HP-authorized Partners are able to sell HP Active Care. More information can be located on the HP Partner Portal. If HP-authorized, please view the HP Active Care section within the Services & Solutions > PC Services category. If not HP-authorized, please click on “Become an HP Partner”, if interested, off the HP Partner Portal home page.
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CRN News
CEO Enrique Lores: HP’s Business Model Designed For ‘The Channel To Make Money With Us’
Dylan Martin
HP Inc. CEO Enrique Lores talks about why the channel remains a top priority for HP, why he wants partners to sell more from HP’s wider portfolio of products and services and why he’s optimistic about HP’s future with partners. ‘Different from other companies, we have stayed the course. Since I joined the company more than 30 years ago, we have been a channel company. We haven’t moved from that,’ he tells CRN.
6 New 3-D Printers With Game-Changing Capabilities
Dylan Martin
May 23, 2023, 04:59 PM EDT
A new level of capabilities is coming to the 3-D printer industry, thanks to a fresh batch of products that includes a system that can create high-quality wood parts with ‘intricate, complex’ designs from sawdust and another that can create tiny modules with ‘impossible’ geometries.
HP Hires Qualcomm DEI Exec As New Chief Diversity Officer
Joseph F. Kovar
May 09, 2023, 02:38 PM EDT
Glenn Williams will join a company with ambitious DEI (diversity, equity, and inclusion) goals, taking over from Lesley Slaton Brown who earlier this year left to take over DEI initiatives for the National Basketball Association.
HP’s Dave Shull: Workforce Central Will Help Partners Sell Services
Dylan Martin
In an extensive interview with CRN, HP Inc.’s services leader Dave Shull details how the upcoming Workforce Central toolbox will ‘make it easy’ for partners to seize a ‘significant growth opportunity’ in services for PCs, printers and other devices around the hybrid employee experience. ‘We can do something that a pure software company can’t do because we actually have the telemetry in the devices,’ he says.
COLUMN: Solution Providers Have Gotten More Sophisticated. Vendors Need To Keep Up.
Jennifer Follett
April 13, 2023, 03:25 PM EDT
CRN Executive Editor Jennifer Follett says that as solution providers have become more sophisticated entities, they require more innovative relationships with their vendor and distribution partners.
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Predict Failure & quickly resolve issues for end users? HP Active Care!
HP Active Care is a premium service for desktop and mobile computers. With remote technical support, predictive device health analysis, remedial services, and next-business-day on-site response, HP Active Care keeps employees up and running in the office or on the road.
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Your hybrid workforce managed with HP Active Care
Learn how HP Active Care’s world-class PC service and support can benefit your customers end-users whether they are at the office, home or at the beach.
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Meeting the same IT goals in a whole new work world
In this ebook, gain an understanding how new tech can help keep your employees happy and productive in the hybrid work age.
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HP Active Care’s Partner Benefits
Learn how you can set yourself apart from your competition by either reselling, reselling and managing or delivering full support to your customers leveraging HP Active Care.