As the world’s leading provider of cloud-based software and security solutions purpose-built for delivery by managed service providers (MSPs), Datto’s proven Unified Continuity, Networking, and Business Management solutions drive cyber resilience, efficiency, and growth for MSPs. Delivered via an integrated platform, Datto’s solutions help its global ecosystem of MSP partners serve over one million businesses around the world. From proactive dynamic detection and prevention to fast, flexible recovery from cyber incidents, Datto’s solutions defend against costly downtime and data loss in servers, virtual machines, cloud applications, or anywhere data resides. Datto has won awards for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace.
Dettbarn, whose company specializes in Apple device management software, speaks with CRN about the recent iMessage exploit, Apple’s product announcements this week and Addigy’s expanded efforts with managed services providers.
‘We don’t live in a world where you can’t report. If I as an MSP am breached, I report it right away so that if there are issues, customers can deal with them,’ says Ed Tatsch, president of ETS Networks.
From targeting nontraditional infrastructure and using novel protocols to exploiting weak IoT device credentials and taking over devices with Mozi botnets, here are the most alarming DDoS attack trends.
“This can be mitigated really easily with user training,” Kelly Yeh, president of Chantilly, Va.-based Microsoft partner Phalanx Technology Group, tells CRN. “We call it layer eight problems -- the layer between the chair and the desk is the biggest problem that IT guys always have.”
‘We want our partners to be those strategic advisors and then kind of move on so they are able to offer our solutions to more and more customers out there,’ Masergy’s VP of global operations tells CRN.
The report provides unique visibility into the state of ransomware from the perspective of the IT channel and their small and medium business (SMB) clients who are dealing with these infections on a daily basis. The report provides a wealth of detail on ransomware, including year-over-year trends, frequency, targets, impact, and recommendations for ensuring recovery and continuity in the face of this growing threat.
There are countless tools that managed service providers (MSPs) use to protect their business and their clients’ businesses from ransomware. A crucial, possibly undervalued tool to aid them in the fight against ransomware is a robust, automated remote monitoring and management (RMM) solution.
Frederick Bendžius-Drennan, Datto RMM Product Manager, demonstrates how RMM Ransomware Detection monitors for the presence of ransomware in real time, attempts to terminate the ransomware process, and isolates infected devices from the network to prevent further spread.